[rt-users] New Created Queues are not visible in RT after upgrade.

[Emmanuel Lacour]

On Sat, Jan 31, 2009 at 08:51:58PM +0500, Rana Tanveer wrote:
> Hi RT Users/Admins
> 
> I have upgraded my RT from 3.6.5 to 3.8.1 after reading UPGRADING.mysql and
> other relevant documents. it seems working fine now.
> 
> but i am facing one problem. when i create new Queue and assign its
> user/group rights to users/groups it is not visible to that particular
> users/groups in "New Ticket in" Drop Down, dont know why.
> 
> can some one guide me as i am suffering from disaster.
> 

In 3.6.7 (as I remember) and over, there is caching of queues (which
make RT really faster), users have to logout to see newly created
queues.
(or you can clear their sessions on server side)