[rt-users] RT 3.6.4, user list too long when resolving multiple tickets

Christopher Kunz (Filoo GmbH) chris at de-punkt.de
Mon Feb 2 12:11:27 EST 2009


Emmanuel Lacour schrieb:
> On Mon, Feb 02, 2009 at 05:03:26PM +0100, Christopher Kunz (Filoo GmbH) wrote:
>> Emmanuel Lacour schrieb:
>>> On queue with Id 33, you gave right OwnTicket to Group 5 and Group 5 is
>>> usually the "Unprivileged" group!
>> I removed that privilege from the respective queue (it is a test queue
>> that was never actually used), and double-checked all other queues.
> 
> THere was also OwnTicket granted to "Everyone" on this queue, did you
> removed it?

That did the trick. Thanks so much!

Regards,

--ck

-- 
         Christopher Kunz | Geschäftsführung | chris at filoo.de
Filoo GmbH | Tilsiter Str. 1 | 33449 Langenberg | HRB4355 AG Gütersloh
           Geschäftsführer: S.Grewing | J.Rehpöhler | C.Kunz
   Hotline: 07000-3378658 |  Fax: 01805-963951172 (jew. 14 ct./Min.)



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