[rt-users] RTFM 2.4.1 on RT 3.8.2

[Josh Fiske]

I am attempting to install RTFM 2.4.1 on my existing (fully functional)
RT 3.8.2 installation.  This is on a CentOS 5 host with RT installed in
the standard location (/opt/rt3).  So, I do the following (all of which
complete without any error messages):

 

cd /usr/local/src

wget http://download.bestpractical.com/pub/rt/release/RTFM-2.4.1.tar.gz

tar zxf RTFM-2.4.1.tar.gz

cd RTFM-2.4.1

perl Makefile.PL

make

make install

make initdb

/etc/init.d/httpd restart

 

I login to RT as a SuperUser and I don't see any reference to RTFM.  

 

I know that with other RT plugins (RT-Authen-ExternalAuth), I have
needed to include a line in my RT_SiteConfig.pm.  But when I tried
adding this [  Set( @Plugins, (qw(RT::Authen::ExternalAuth),RT-FM));  ]
and restarting, it had no impact.

 

Any suggestions?  Am I missing a simple step?  Thanks,

 

Josh

- - - -

Joshua Fiske '03, '04

Network and Security Engineer

Clarkson University, Office of Information Technology

(315) 268-6722 -- Fax:  (315) 268-6570

I route, therefore you are.

 

   Think before you print.

 

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