[rt-users] RT::CustomFieldValues::External question

Jeremy Burke jburke at crypticstudios.com
Tue Feb 3 12:23:58 EST 2009


I have a package that does a SQL search and populates my "Select one Value" custom field with about 300 items.  I would like to use the Category function of the custom field in order to provide the ability to filter based on another field I have in by Database which I grab with my SQL query.

Is this possible?  It doesn't look like this option is exposed in the External custom field package.  I know the Category field is an attribute in the database which is probably why it wasn't exposed via this method.  I don't really care if the category gets saved or not as I'm just using it as a filter.

I'm using RT 3.8.1, CentOS 5.2, apache 2.2.3, and mod_perl2.

Thanks,
Jeremy
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