[rt-users] RT::CustomFieldValues::External question

[Ruslan Zakirov]

Categories don't work with CFs that fetch list of values from external sources.

If you try to solve long list issue then you can use field with
auto-completion. Description field is also used in auto-completion
that can be useful and help people find values.

On Tue, Feb 3, 2009 at 8:23 PM, Jeremy Burke <jburke at crypticstudios.com> wrote:
> I have a package that does a SQL search and populates my "Select one Value"
> custom field with about 300 items.  I would like to use the Category
> function of the custom field in order to provide the ability to filter based
> on another field I have in by Database which I grab with my SQL query.
>
>
>
> Is this possible?  It doesn't look like this option is exposed in the
> External custom field package.  I know the Category field is an attribute in
> the database which is probably why it wasn't exposed via this method.  I
> don't really care if the category gets saved or not as I'm just using it as
> a filter.
>
>
>
> I'm using RT 3.8.1, CentOS 5.2, apache 2.2.3, and mod_perl2.
>
>
>
> Thanks,
>
> Jeremy
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.