[rt-users] Priority and how to change (newbie)

[Simon Dray]

Hi,

The question I have is two fold,

Firstly can I change the numeric priority so that 1 is highest it would also help if I can reduce the number to only 4 or 5.

Secondly can the numeric be change to something along the lines of Critical, Major , Minor etc

Or equally can I add in another option to do the second.


Any help is much appreciated


Regards Simon

Simon Dray

Customer Support Engineering

ANT Software Limited
Cambridge Business Park, Cowley Road, Cambridge CB4 0WZ, UK
Tel: +44 1223 716400
Dir: +44 1223 716476
Email: simon.dray at antplc.com<mailto:simon.dray at antplc.com>

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