[rt-users] rt-crontool as a user failing

[Matt Zagrabelny]

On Sat, 2009-02-07 at 13:57 -0500, Asif Iqbal wrote:
> Hi I am failing to run rt-crontool

Did you map an rt user to a unix user under:

Configuration -> Users -> Select -> (some rt user)

Set 'Unix login' to 'iqbala'.

Cheers,

> 
> (iqbala)@rt:~$ /opt/rt3/bin/rt-crontool
> No RT user found. Please consult your RT administrator.
> 
> I can login as `iqbala' to the rt gui and I have administrator privilege.
> I can create a new queue, delete existing queue, create a new user,
> delete any ticket on any queue.
> 
> But rt-crontool thinks I am not a valid RT user.

-- 
Matt Zagrabelny - mzagrabe at d.umn.edu - (218) 726 8844
University of Minnesota Duluth
Information Technology Systems & Services
PGP key 1024D/84E22DA2 2005-11-07
Fingerprint: 78F9 18B3 EF58 56F5 FC85  C5CA 53E7 887F 84E2 2DA2

He is not a fool who gives up what he cannot keep to gain what he cannot
lose.
-Jim Elliot
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