[rt-users] rt-crontool as a user failing

[Asif Iqbal]

On Mon, Feb 9, 2009 at 9:05 AM, Matt Zagrabelny <mzagrabe at d.umn.edu> wrote:
> On Sat, 2009-02-07 at 13:57 -0500, Asif Iqbal wrote:
>> Hi I am failing to run rt-crontool
>
> Did you map an rt user to a unix user under:
>
> Configuration -> Users -> Select -> (some rt user)
>
> Set 'Unix login' to 'iqbala'.

That was the fix. Thanks.

>
> Cheers,
>
>>
>> (iqbala)@rt:~$ /opt/rt3/bin/rt-crontool
>> No RT user found. Please consult your RT administrator.
>>
>> I can login as `iqbala' to the rt gui and I have administrator privilege.
>> I can create a new queue, delete existing queue, create a new user,
>> delete any ticket on any queue.
>>
>> But rt-crontool thinks I am not a valid RT user.
>
> --
> Matt Zagrabelny - mzagrabe at d.umn.edu - (218) 726 8844
> University of Minnesota Duluth
> Information Technology Systems & Services
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-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
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