[rt-users] Ticket/Search results navigation in 3.8.x
Jesse Vincent
jesse at bestpractical.com
Mon Feb 9 14:59:59 EST 2009
On Sun 8.Feb'09 at 14:28:28 -0500, Stephen Cochran wrote:
> Maybe I'm missing something really obvious...I just disabled all local
> mods just to be sure.
>
> I log in, and see RT at a Glance. I click on one of the Queue names in the
> Quick Search list. Now see a page with search results
> (/rt3/Search/Results.html). Included in menu bar across the top of the
> ticket area is "Show Results" which is currently bold.
I just did the exact same things on rt3.fsck.com.
http://www.grabup.com/uploads/0c0d1b44d178ac8e72ce1e2e6f8d7a1c.png
>
> Click on one of the tickets, and see that ticket
> (/rt3/Ticket/Display.html). I don't see any link for the search results,
> previous, next, etc in the left sidebar menu. Screenshot of what I'm
> seeing below.
>
> [1]http://www.cahir.net/images/rt_image.png
>
> Steve
>
> On Sat, Feb 7, 2009 at 1:43 AM, Jesse Vincent <[2]jesse at bestpractical.com>
> wrote:
>
> On Fri 6.Feb'09 at 22:58:42 -0500, Stephen Cochran wrote:
> > We recently upgraded to 3.8.1, and overall the interface is so much
> > better!
> >
> > One comment we've received from our customer support group is that
> several
> > navigation features are no longer available. When viewing a queue
> or
> > search, there used to be the following links/controls:
> >
> > which took you back to the the last search or group you had. These
> links
> > seem to have disappeared from 3.8.x, and I'm wondering if there's a
> > setting to bring them back or if someone has made the customization
> > already.
> >
>
> They sure seem to exist for me in 3.8...They're in the menu on the left.
>
> References
>
> Visible links
> 1. http://www.cahir.net/images/rt_image.png
> 2. mailto:jesse at bestpractical.com
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
--
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 194 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090209/4dd54aff/attachment.sig>
More information about the rt-users
mailing list