[rt-users] Ticket/Search results navigation in 3.8.x

Jesse Vincent jesse at bestpractical.com
Mon Feb 9 14:59:59 EST 2009




On Sun  8.Feb'09 at 14:28:28 -0500, Stephen Cochran wrote:
>    Maybe I'm missing something really obvious...I just disabled all local
>    mods just to be sure.
> 
>    I log in, and see RT at a Glance. I click on one of the Queue names in the
>    Quick Search list. Now see a page with search results
>    (/rt3/Search/Results.html). Included in menu bar across the top of the
>    ticket area is "Show Results" which is currently bold.

I just did the exact same things on rt3.fsck.com. 

http://www.grabup.com/uploads/0c0d1b44d178ac8e72ce1e2e6f8d7a1c.png



> 
>    Click on one of the tickets, and see that ticket
>    (/rt3/Ticket/Display.html). I don't see any link for the search results,
>    previous, next, etc in the left sidebar menu. Screenshot of what I'm
>    seeing below.
> 
>    [1]http://www.cahir.net/images/rt_image.png
> 
>    Steve
> 
>    On Sat, Feb 7, 2009 at 1:43 AM, Jesse Vincent <[2]jesse at bestpractical.com>
>    wrote:
> 
>      On Fri  6.Feb'09 at 22:58:42 -0500, Stephen Cochran wrote:
>      >    We recently upgraded to 3.8.1, and overall the interface is so much
>      >    better!
>      >
>      >    One comment we've received from our customer support group is that
>      several
>      >    navigation features are no longer available. When viewing a queue
>      or
>      >    search, there used to be the following links/controls:
>      >
>      >    which took you back to the the last search or group you had. These
>      links
>      >    seem to have disappeared from 3.8.x, and I'm wondering if there's a
>      >    setting to bring them back or if someone has made the customization
>      >    already.
>      >
> 
>      They sure seem to exist for me in 3.8...They're in the menu on the left.
> 
> References
> 
>    Visible links
>    1. http://www.cahir.net/images/rt_image.png
>    2. mailto:jesse at bestpractical.com

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