[rt-users] tickets created in RT don't line-wrap?

[Jo Rhett]

> Jo Rhett wrote:
>> Most of our tickets are created through e-mail so I didn't notice  
>> this.
>> I just created a ticket inside RT 3.8.2 using the "New Ticket In"   
>> button at the top of the page and the text is unreadable when  
>> viewing  the ticket because my paragraphs simply aren't line  
>> wrapping.  There  is a scrollbar in the view and you can scroll  
>> back and forth but this  is obnoxiously difficult.

On Feb 9, 2009, at 3:14 PM, gordon at cryologic.com wrote:
> in RT_Site_Config change
>
> Set($MessageBoxWrap, "SOFT");
>
> Set($MessageBoxWrap, "HARD");


I certainly can do -- but why is this an option?  Is there any reason  
for Soft mode, ever?

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness