[rt-users] tickets created in RT don't line-wrap?

[Jesse Vincent]

> > Set($MessageBoxWrap, "SOFT");
> >
> > Set($MessageBoxWrap, "HARD");
> 
> 
> I certainly can do -- but why is this an option?  Is there any reason  
> for Soft mode, ever?

Different people and different organizations have different preferences
for line wrap.  When you're free of 80 column terminals, (either because
you have a phone which displays 30-50 characters per line or a client
which displays 90ish columns as you make your window wider, you might be
less thrilled with someone hard-wrapping at 72 characters. 


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