[rt-users] Fwd: Retroactive scrip-ing

[Jerrad Pierce]

> If i follow this right, this will create a new set of tickets with
> what i want, but the originals will still remain as-is, yes?  I
> suppose i could destroy the originals after i verify it worked.
Better to merge I should think, if you're going this route.
Especially since you're also going to be sending out lots of
requestor notifications, which could be potentially confusing
e.g; "It's already done, why are you bugging me again?" or
replying to an old message with the old ticket ID.

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