[rt-users] Set a ticket custom field based on a User Custom field scrip action
Emmanuel Lacour
elacour at easter-eggs.com
Tue Feb 17 03:23:35 EST 2009
On Mon, Feb 16, 2009 at 06:11:30PM -0600, Joel Schuweiler wrote:
> Here's the scenario:
>
> 1) A User has a custom field called Billable with two choices, yes, and no.
> 2) User creates ticket
> 3) Scrip checks Billable and sets ticket billable if user is billable
>
>
> I'm having a bit of trouble figuring out how I can access the custom
> field belonging to the user however, anyone have thoughts on this?
>
Something like this I think:
my $billable = $self->TransactionObj->Creator->FirstCustomFieldValue ( 'Billable' );
More information about the rt-users
mailing list