[rt-users] Set a ticket custom field based on a User Custom field scrip action

[Joel Schuweiler]

[Tue Feb 17 14:06:09 2009] [error]: Scrip 67 Prepare failed: Can't call method "FirstCustomFieldValue" without a package or object reference at (eval 932) line 1.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Emmanuel Lacour
Sent: Tuesday, February 17, 2009 2:24 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Set a ticket custom field based on a User Custom field scrip action

On Mon, Feb 16, 2009 at 06:11:30PM -0600, Joel Schuweiler wrote:
> Here's the scenario:
> 
> 1)       A User has a custom field called Billable with two choices, yes, and no.
> 2)       User creates ticket
> 3)       Scrip checks Billable and sets ticket billable if user is billable
> 
> 
> I'm having a bit of trouble figuring out how I can access the custom
> field belonging to the user however, anyone have thoughts on this?
> 

Something like this I think:

my $billable = $self->TransactionObj->Creator->FirstCustomFieldValue ( 'Billable' );

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