[rt-users] Global CustomField not displaying

[Potla, Ashish Bassaliel]

Hi
Did you apply the group-rights and the user-rights with ShowCustomField and ModifyCustomField rights?
Might be worth a look.

-Ashish
________________________________________
From: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] On Behalf Of Jim Tambling [Jim.Tambling at datatote.co.uk]
Sent: Tuesday, February 17, 2009 5:42 PM
To: rt-users at bestpractical.com
Subject: [rt-users] Global CustomField not displaying

Hello

I have created a custom field to appear in all tickets. I have enabled it globally for all queues but it does not appear in any new ticket. Where am I going wrong?

Regards, Jim