[rt-users] Autocreated on ticket submission - Quert Builder

[Mike Peachey]

Bashir Jahed wrote:
> I have done the following:
> 
> Checked for a specific user in the search box as owner to confirm it
> shows up. Then went into the specific user and unchecked "/users/Access
> Control/Let this user access RT" checkbox and confirmed that the user no
> longer shows up in the search box in the "Owner Field"

Because that user is now disabled and is unable to raise tickets from
that e-mail address..

-- 
Kind Regards,

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Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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http://www.jennic.com
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