[rt-users] RT 3.8 mangles html attachment

Jesse Vincent jesse at bestpractical.com
Thu Feb 19 12:29:40 EST 2009




On Thu 19.Feb'09 at 11:55:19 -0500, Todd Chapman wrote:
>    It was attached in the web interface on the Create.html page. (Not a
>    custom field)

And what headers is RT serving it out with? Is RT announcing it as utf8?
Is that stored in the database as content-type?

If you save the raw data from RT to disk and open it in a browser, does
it render correctly? (Use wget, not your browser to save it. The browser
could corrupt it)

> 
>    On Thu, Feb 19, 2009 at 11:45 AM, Jesse Vincent
>    <[1]jesse at bestpractical.com> wrote:
> 
>      On Thu 19.Feb'09 at 11:42:42 -0500, Todd Chapman wrote:
>      >    According to FF the original file has an encoding of UTF-16LE. It
>      was
>      >    generated by Word. (I know, I know)
> 
>      Now we're getting somewhere.  Was it attached to a mail as an
>      attachment? If so, what do the headers for the original attachment look
>      like as they hit RT.  If not, how did it get into RT?
> 
> References
> 
>    Visible links
>    1. mailto:jesse at bestpractical.com

-- 



More information about the rt-users mailing list