[rt-users] RT 3.8 mangles html attachment

Todd Chapman todd at chaka.net
Thu Feb 19 11:55:19 EST 2009


It was attached in the web interface on the Create.html page. (Not a custom
field)

On Thu, Feb 19, 2009 at 11:45 AM, Jesse Vincent <jesse at bestpractical.com>wrote:

>
>
>
> On Thu 19.Feb'09 at 11:42:42 -0500, Todd Chapman wrote:
> >    According to FF the original file has an encoding of UTF-16LE. It was
> >    generated by Word. (I know, I know)
>
> Now we're getting somewhere.  Was it attached to a mail as an
> attachment? If so, what do the headers for the original attachment look
> like as they hit RT.  If not, how did it get into RT?
>
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