[rt-users] changed site to SSL -- no username/password prompt?

[Kevin Falcone]

On Feb 19, 2009, at 12:53 PM, Jo Rhett wrote:

> In specific, the titlebox content is empty.
>
> <div id="login-box">
> <div class="">
>   <div class="titlebox" id="">
>   <div class="titlebox-title">
>     <span class="left">
>       	Login</span>
>     <span class="right">3.8.2</span>
>   </div>
>   <div class="titlebox-content " id="TitleBox--_index.html------
> TG9naW4=---0">
>
>
>
>     <hr class="clear" />
>   </div>
> </div>
> </div>

Sounds like you've set WebExternalAuth to 1 and
WebFallbackToInternalAuth to 0

-kevin

>
> On Feb 19, 2009, at 9:35 AM, Jo Rhett wrote:
>> This is probably FAQ but I've been searching and coming up dry.
>>
>> We changed the site to SSL.  Setup the apache vhost correctly.
>> Changed the webbaseurl in RT_SiteConfig.  Changed the mailgate
>> aliases.  Stopped apache and cleared the mason cache.
>>
>> It's working just fine in an Apache sense.  Mailgate is working fine
>> and submitting tickets.  We're getting notifications about new  
>> tickets
>> and updated tickets.
>>
>> ...but we can't login.  The login page has no username/password
>> prompt.  The login page is otherwise whole and displays correctly.
>> There's just no username/password prompt.  No where to enter our  
>> login
>> information.
>>
>> -- 
>> Jo Rhett
>> Net Consonance : consonant endings by net philanthropy, open source
>> and other randomness
>>
>>
>> _______________________________________________
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>>
>> Community help: http://wiki.bestpractical.com
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>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>
> -- 
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source
> and other randomness
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>