[rt-users] RT Default query My Tickets

[Chia-liang Kao]

Hi Kenneth,

Kenneth Crocker <KFCrocker <at> lbl.gov> writes:
> 	I need to make some changes to the default Query "My Tickets". Where 
> would I find that code to change some of the default sorts? Thanks.

You can click "edit" on "My Tickets", adjust the predefined search, and save it.
Alternatively you can create a system-wide saved search, then go to
Config -> Global -> RT at a glance to replace the default "My Tickets" with the
search you just saved.

Cheers,
CLK