[rt-users] RT Default query My Tickets
Kenneth Crocker
KFCrocker at lbl.gov
Mon Feb 23 12:05:57 EST 2009
Chia-Liang,
Thanks. I'll check it out.
Kenn
LBNL
On 2/20/2009 11:09 PM, Chia-liang Kao wrote:
> Hi Kenneth,
>
> Kenneth Crocker <KFCrocker <at> lbl.gov> writes:
>> I need to make some changes to the default Query "My Tickets". Where
>> would I find that code to change some of the default sorts? Thanks.
>
> You can click "edit" on "My Tickets", adjust the predefined search, and save it.
> Alternatively you can create a system-wide saved search, then go to
> Config -> Global -> RT at a glance to replace the default "My Tickets" with the
> search you just saved.
>
> Cheers,
> CLK
>
>
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