[rt-users] RT Default query My Tickets

Kenneth Crocker KFCrocker at lbl.gov
Mon Feb 23 12:05:57 EST 2009


Chia-Liang,


	Thanks. I'll check it out.


Kenn
LBNL

On 2/20/2009 11:09 PM, Chia-liang Kao wrote:
> Hi Kenneth,
> 
> Kenneth Crocker <KFCrocker <at> lbl.gov> writes:
>> 	I need to make some changes to the default Query "My Tickets". Where 
>> would I find that code to change some of the default sorts? Thanks.
> 
> You can click "edit" on "My Tickets", adjust the predefined search, and save it.
> Alternatively you can create a system-wide saved search, then go to
> Config -> Global -> RT at a glance to replace the default "My Tickets" with the
> search you just saved.
> 
> Cheers,
> CLK
> 
> 
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