[rt-users] anybody using RTx::Statistics

[Steven Platt]

Calvin,

We're using a version of RTx::Statistics on RT v3.6.2.
It's partly working. Histograms are OK, but the line graphs (Tkts per
day, Multiple Qs, Time to resolve) display constant values across the
entire graph. I think the query is gathering data just from the latest
date rather than as an array across the date range, but we don't make
great use of the package and so haven't seen this as a priority fix.

The default RT reports get more use than RTx::Statistics charts.

Steve
Bioinformatics
Health Protection Agency


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Calvin
Chiang
Sent: 24 February 2009 12:00
To: rt-users at lists.bestpractical.com
Subject: [rt-users] anybody using RTx::Statistics

anybody using RTx::Statistics package?
I'm on 3.8.2. seems like the last dev on this package was done in 2006. 
Just wondering if anybody's got it up and running nicely?

-- 
Calvin Chiang
Network Admin
Utilyx
1st Floor, 55 North Wharf Road
Paddington
London, W2 1LA
Tel: 020 7087 8673
www.utilyx.com


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