[rt-users] anybody using RTx::Statistics

[Oleg Sladkoff]

+1

PS : I had to make my own reports / graphs with direct Mysql queries and
gnuplot to have exactly what I wanted.

On Tue, 2009-02-24 at 12:17 +0000, Steven Platt wrote:
> Calvin,
> 
> We're using a version of RTx::Statistics on RT v3.6.2.
> It's partly working. Histograms are OK, but the line graphs (Tkts per
> day, Multiple Qs, Time to resolve) display constant values across the
> entire graph. I think the query is gathering data just from the latest
> date rather than as an array across the date range, but we don't make
> great use of the package and so haven't seen this as a priority fix.
> 
> The default RT reports get more use than RTx::Statistics charts.
> 
> Steve
> Bioinformatics
> Health Protection Agency
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Calvin
> Chiang
> Sent: 24 February 2009 12:00
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] anybody using RTx::Statistics
> 
> anybody using RTx::Statistics package?
> I'm on 3.8.2. seems like the last dev on this package was done in 2006. 
> Just wondering if anybody's got it up and running nicely?
> 
-- 
Oleg Sladkoff   
KELKOO - Service Architect
oleg.sladkoff at yahoo-inc.com
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