[rt-users] anybody using RTx::Statistics

[Calvin Chiang]

thanks for the info guys!

@Oleg
is the gnuplot/mysql stuff fairly straightforward?
(i dont code at all)

Oleg Sladkoff wrote:
> +1
>
> PS : I had to make my own reports / graphs with direct Mysql queries and
> gnuplot to have exactly what I wanted.
>
> On Tue, 2009-02-24 at 12:17 +0000, Steven Platt wrote:
>   
>> Calvin,
>>
>> We're using a version of RTx::Statistics on RT v3.6.2.
>> It's partly working. Histograms are OK, but the line graphs (Tkts per
>> day, Multiple Qs, Time to resolve) display constant values across the
>> entire graph. I think the query is gathering data just from the latest
>> date rather than as an array across the date range, but we don't make
>> great use of the package and so haven't seen this as a priority fix.
>>
>> The default RT reports get more use than RTx::Statistics charts.
>>
>> Steve
>> Bioinformatics
>> Health Protection Agency
>>
>>
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com
>> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Calvin
>> Chiang
>> Sent: 24 February 2009 12:00
>> To: rt-users at lists.bestpractical.com
>> Subject: [rt-users] anybody using RTx::Statistics
>>
>> anybody using RTx::Statistics package?
>> I'm on 3.8.2. seems like the last dev on this package was done in 2006. 
>> Just wondering if anybody's got it up and running nicely?
>>
>>     

-- 
Calvin Chiang
Network Admin
Utilyx
1st Floor, 55 North Wharf Road
Paddington
London, W2 1LA
Tel: 020 7087 8673
www.utilyx.com


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