[rt-users] User given Administrator Privelages - Still can't make changes

[Ryan Stepalavich]

Good Morning,

We have a user that was just given administrator privelages to make some 
queue changes, but he cannot make any changes (given error "Access 
Denied"). Is there any tweak in the MySQL database so that I can 
forcefully grant him access to RT?

We're running RT 3.6.6.

-- 


Ryan Stepalavich
Linux & Windows Administrator
S&S Worldwide, Inc.
(800) 537-3451 Ext. 2195
http://www.ssww.com