[rt-users] User given Administrator Privelages - Still can't make changes

Emmanuel Lacour elacour at easter-eggs.com
Tue Feb 24 11:26:11 EST 2009


On Tue, Feb 24, 2009 at 10:14:49AM -0500, Ryan Stepalavich wrote:
> Good Morning,
> 
> We have a user that was just given administrator privelages to make some 
> queue changes, but he cannot make any changes (given error "Access 
> Denied"). Is there any tweak in the MySQL database so that I can 
> forcefully grant him access to RT?
> 

What right exactly did you grant to him?
What things you want to allow him to do?





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