[rt-users] closing out spam tickets

[mcr at simtone.net]

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>>>>> "Jerrad" == Jerrad Pierce <jpierce at cambridgeenergyalliance.org> writes:
    Jerrad> Items in the spam queue never show up in "newest unowned," so that helps.
    Jerrad> Once every few days/weeks, I look at the spam queue, and bulk update
    Jerrad> things to rejected status.

  hmm. okay. I don't know how to do bulk updates, I guess I can learn.
  So far we get two spams/day into the ticket system, so it hasn't been
that big a deal yet.

- -- 
Michael Richardson <mcr at simtone.net>
Director -- Consumer Desktop Development, Simtone Corporation, Ottawa, Canada
Personal: http://www.sandelman.ca/mcr/ 

SIMtone Corporation fundamentally transforms computing into simple,
secure, and very low-cost network-provisioned services pervasively
accessible by everyone.  Learn more at www.simtone.net and www.SIMtoneVDU.com 


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