[rt-users] Search for logged-in user as requestor
Justin Hayes
justin.hayes at orbisuk.com
Thu Jan 8 05:11:49 EST 2009
In case anyone's interested I figured out how to do this
in share/html/Elements/ShowSearch you have:
$SearchArg->{'Query'} =~ s/__CurrentUser__/$session{'CurrentUser'}-
>Id/ge;
I've added a line for CurrentUserEmail so now I have:
$SearchArg->{'Query'} =~ s/__CurrentUser__/$session{'CurrentUser'}-
>Id/ge;
$SearchArg->{'Query'} =~ s/__CurrentUserEmail__/
$session{'CurrentUser'}->EmailAddress/ge;
You can then use the following in searches that you add to the At A
Glance screen:
Requestor.EmailAddress = '__CurrentUserEmail__'
Cheers,
Justin
On 7 Jan 2009, at 09:43, Justin Hayes wrote:
> Hi,
>
> I would like to be able to create saved searches that will find
> tickets where the logged in user is the Requestor.
>
> This is easy for Owner as you can use Owner = '__CurrentUser__'.
>
> Is there a way to do this for Requestor though? I tried Requestor
> = '__CurrentUser__' but that doesn't work.
>
> I found this on the wiki, but that only seems to apply to RT2:
>
> http://wiki.bestpractical.com/view/CurrentUserEmail
>
> Any help much appreciated!!
>
> Justin
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