[rt-users] User overview like Quick search Queue overview

[Emmanuel Lacour]

On Tue, Jan 13, 2009 at 03:49:53PM +0100, Marco Dieckhoff wrote:
> Hi!
>
> I'm searching for a way to get an overview over my support employees  
> (users with global right "OwnTicket"), looking like the Quick search  
> overview for queues.
>
> So I can see the amount of new, opened and stalled tickets per user at a  
> glance. (best including the "Nobody" user)
>
> Cherry on the cake would be a link of the username to a search "new,  
> opened or stalled AND username=" :)
>

Here I do this another way, I use Dashboards function of rt 3.8 and put
in a dashboard graphs for new, open, stalled and resolved ticket per
user. If you don't have to many users, that can be enough.