[rt-users] Found N Tickets Search page HTML display error

Brian Friday brian.friday at gmail.com
Tue Jan 13 17:07:54 EST 2009


Hello All,

I have a instance of RT 3.6.7 which some how has a really weird error
when I click on the default RT-At-A-Glance sections titled:

10 newest unowned tickets
or
10 highest priority tickets I own

Basically you click on the title "10 highest priority tickets I own"
and you get taken to the basic search page. Which displays every above
bar with "New Search · Edit Search · Advanced · Show Results · Bulk
Update" on it shows properly but the section between that bar and the
"don't refresh this page" as well as other "footer" information shows
up like this:


a	href	id	id	a	TITLE
/rt/Ticket/Display.html?id=58844	58844		
/rt/Ticket/Display.html?id=58843	58843		
/rt/Ticket/Display.html?id=58842	58842		
/rt/Ticket/Display.html?id=58733	58733		
/rt/Ticket/Display.html?id=58132	58132		
/rt/Ticket/Display.html?id=56542	56542		
/rt/Ticket/Display.html?id=56386	56386		
/rt/Ticket/Display.html?id=54459	54459		
/rt/Ticket/Display.html?id=44447	44447		
/rt/Ticket/Display.html?id=30663	30663		
/rt/Ticket/Display.html?id=30327	30327		
/rt/Ticket/Display.html?id=26297	26297		
/rt/Ticket/Display.html?id=19985	19985		
/rt/Ticket/Display.html?id=14734	14734		
/rt/Ticket/Display.html?id=14277	14277		
/rt/Ticket/Display.html?id=12996	12996		
/rt/Ticket/Display.html?id=12660	12660		
/rt/Ticket/Display.html?id=12659	12659		
/rt/Ticket/Display.html?id=12513	12513		
/rt/Ticket/Display.html?id=10937	10937		
/rt/Ticket/Display.html?id=10936	10936		
Page 1 of 1

This RT 3.6.7 instance is using RT2-To-RT3 migrated data and the
following settings are set for:

RT::DefaultSearchResultFormat	 '<B><A
HREF="/rt/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
'<B><A HREF="/rt/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
Status, QueueName, OwnerName, Priority, '__NEWLINE__', '',
'<small>__Requestors__</small>', '<small>__CreatedRelative__</small>',
'<small>__ToldRelative__</small>',
'<small>__LastUpdatedRelative__</small>',
'<small>__TimeLeft__</small>'

RT::WebBaseURL	 http://rt.server.com:80
RT::WebImagesURL	 /rt/NoAuth/images/
RT::WebPath	 /rt
RT::WebURL	 http://rt.server.com:80/rt/

What is most maddening is that in a different server using a different
database but using the same data, settings and even rt files this does
not happen.

Has anyone seen this error before? A search of the Mailing list shows
similiar errors but not a fix that I found applicable.

Thanks,

Brian



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