[rt-users] (no subject)

hanane ourdani hanane.ourdani at gmail.com
Thu Jan 15 06:43:48 EST 2009


Hello everyone,

I'm a begginer in RT, i installed rt3.8.1, and i want to generate tickets by
email, for that i installed RT-Extension-CommandByMail0.06, all the commands
woke except those of Custom Field, to resolve this prolem i installed
ExtractCostomFieldValues, it workes for the new custom fields, but when i
test it with the old Custom Field it dosn't work,
I change this line:
last if $line !~ /^(?:(\S+)\s*?:\s*?(.*)\s*?|)$/;
 with
 last if $line !~ /^(?:([^:]+)\s*?:\s*?(.*)\s*?|)$/;
but it doesn't work, please help me.

Best regards,
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