[rt-users] Email configuration question
CT
groups at kewlcat.com
Thu Jan 15 09:33:31 EST 2009
Greetings..
I am in the process of setting up an RT system for our organization.
OS - Solaris 10 (sparc) - on a sparse root zone
MTA - PostFix
User Base <100
I am still reading the docs and will do a manual installation since the
Blastwave solution
is not current.
My question
Does the RT server need to be able to receive email, or can the user
just create a ticket
via the web interface. (the server sending email from the server is not
an issue, all of our
Solaris boxes send system messages to our email address via PostFix)
My reason for asking is that this will require to us to get an MX record.
much thanks
Charles
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