[rt-users] Hardware Config

[Mathew]

I absolutely agree.  I've already told him that new hardware isn't going to make a difference even before asking about it here.  However, in order to be able to cover my bases in proving him wrong (admittedly a task I chomp at the bit for) I decided to ask about it here.

I don't have direct access to the my.cnf file as I'm only a consultant these days but once I'm able to get that I'll give some more info.

As also mentioned, I still need to take a look at the tuning scrip Ruslan pointed me to.

Jesse Vincent wrote:
> On Fri, Jan 16, 2009 at 02:37:30PM -0500, Mathew wrote:
>> We presently have our RT installation running on the same hardware as the database: an Intel 1550 box with 4 cores of about 2.5GHz each and 8GB RAM.  We've been plagued with speed issues even after upgrading to this.  We realized initial performance gains when we installed to the new hardware about two and a half years ago but eventually that faded.
> 
> Can you tell us about how you've tuned mysql, how many concurrent users
> you have working with RT, how many tickets you have in RT, etc?
> 
> No matter how beefy a server you've got, if you don't spend some time
> tuning mysql, it will assume it's running on a single-core Pentium 133
> with 128 megs of RAM which is also your primary mail server. And the
> performance you see will reflect that.
> 
> I would strongly recommend that you invest some time in profiling and
> tuning before just throwing a bigger box at your problem.   RT runs just
> great for many of our clients on hardware much more modest than what
> you've got already.

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