[rt-users] Hardware Config

Mathew mathew.snyder at gmail.com
Fri Jan 16 16:59:08 EST 2009


I don't have the exact specs but I know they are SCSI and likely 10k.  I don't know the seek times though.

jmoseley at corp.xanadoo.com wrote:
> 
> 
> 
> 
> On Fri, Jan 16, 2009 at 02:37:30PM -0500, Mathew wrote:
>>> We presently have our RT installation running on the same hardware as
> the database: an Intel 1550 box with 4 cores of about 2.5GHz each and 8GB
>>> RAM.  We've been plagued with speed issues even after upgrading to this.
> We realized initial performance gains when we installed to the new
>>> hardware about two and a half years ago but eventually that faded.
> 
> Jesse Vincent <jesse at bestpractical.com> wrote:
> 
>> Can you tell us about how you've tuned mysql, how many concurrent users
>> you have working with RT, how many tickets you have in RT, etc?
>>
>> No matter how beefy a server you've got, if you don't spend some time
>> tuning mysql, it will assume it's running on a single-core Pentium 133
>> with 128 megs of RAM which is also your primary mail server. And the
>> performance you see will reflect that.
> 
> I agree completely with the above, but more important to me than just RAM
> and processing power is the speed of disk access.  He mentioned using RAID
> 5 in a follow-up post.  That's fine, but are these IDE or 15k SCSI drives?
> Faster drives should always speed up database performance.
> James
> 

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