[rt-users] SearchBuilder permissions

[Stephen Turner]

On Fri, 16 Jan 2009 21:12:32 -0500, Joseph Spenner <joseph85750 at yahoo.com>  
wrote:

>
> Yes, custom fields.  I'm still RT2 old school.  Sorry.
> I found the permissions section of the custom fields.  Why do custom  
> fields have permissions?
> I'll need to figure out how my RT2 keywords (now custom fields) imported  
> into RT3 and adjust the permissions.
>
> Thanks for the tip!
>
>

Custom fields are no longer tied directly to single queues (or at least  
they don't have to be). Fields can be attached to multiple queues or can  
be defined globally (all queues). So the permissions system has to be  
separate from queue permissions.

Good luck-
Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T