[rt-users] RT 3.8.0 - AdminCC issues

[Aaron Guise]

Thanks Jesse,

I must've overlooked that one.  That fixed things up a treat. Must update to
postfix sometime so can use that.

*Regards,*

*Aaron Guise
  07 854 7824
027 212 6638
aaron at guise.net.nz
 *



On Mon, Jan 19, 2009 at 10:09 AM, Jesse Vincent <jesse at bestpractical.com>wrote:

>
>
>
> On Mon, Jan 19, 2009 at 10:03:34AM +1300, Aaron Guise wrote:
> > Hi,
> >
> > Presently we are having alot of problems with AdminCC correspondence.
>  The
> > below is information from the mail server (Sendmail) it is bouncing these
> > back to the web server user.
> >
> > This has only happened a few weeks ago and is causing a hell of a lot of
> > bounced mail, anyone seen this or know what may be causing this?
>
> from RT_Config.pm:
>
>
> =item C<$UseFriendlyToLine>
>
> RT can optionally set a "Friendly" 'To:' header when sending messages to
> Ccs or AdminCcs (rather than having a blank 'To:' header.
>
> This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL
> If you are using sendmail, rather than postfix, qmail, exim or some
> other MTA,
> you _must_ disable this option.
>
> =cut
>
> Set($UseFriendlyToLine, 0);
>
> >
> > The original message was received at Mon, 19 Jan 2009 09:51:04 +1300
> > from www-data at localhost
> >
> >    ----- The following addresses had permanent fatal errors -----
> > "AdminCc of Sitel SR Ticket #17203":;
> >
> >    ----- Transcript of session follows -----
> > 553 5.1.3 "AdminCc of Sitel SR Ticket #17203":;... List:; syntax
> > illegal for recipient
> > addresses
> >
> >
> > *Regards,*
> >
> > *Aaron Guise
> >   07 854 7824
> > 027 212 6638
> > aaron at guise.net.nz
> >  *
>
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