[rt-users] Programatically creating tickets with specific id numbers

[Matthew Seaman]

Dear all,

We're in the process of migrating to RT from an ancient ticketing system.
I'd like to load our existing database of around 18,000 tickets into RT -- 
which seems eminently do-able using a bit of perl scripting.  Except for 
one thing: is it possible to set ticket ID numbers programatically?  As 
far as I can tell the ticket id is derived from an autoincrement value in 
one of the DB tables and there's no api for choosing a specific value. 
Which makes it rather hard to preserve the existing ticket ID numbers.

If anyone can point me towards examples on the Net of code for doing this
sort of migration I'd be grateful.

	Cheers,

	Matthew


-- 
Dr Matthew Seaman                        The Bunker, Ash Radar Station
PGP: 0x60AE908C on servers               Marshborough Rd
Tel: +44 1304 814890                     Sandwich
Fax: +44 1304 814899                     Kent, CT13 0PL, UK

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