[rt-users] Script failing to access file, permissions?

[Jesse Vincent]

On Tue, Jan 20, 2009 at 03:32:27AM -0800, straygrey wrote:
> 
> I am attempting to get Request Tracker to use a PostgreSQL database and need
> to run,as root, a script :-
> /usr/sbin/rt-setup-database-3.6 –action init –dba rtuser
> –prompt-for-dba-password
> 
> this fails with
> 
> RT couldn't load RT config file /etc/request-tracker3.6/RT_SiteConfig.pm as:
>     user: root
>     group: root
> 
> The file is owned by user root and group root.
> 
> This usually means that the user/group your webserver is running

Usually, but not always. I'd check for typos (using the invocation
mentioned in RT_SiteConfig.pm)

Best,

Jesse
> as cannot read the file.  Be careful not to make the permissions
> on this file too liberal, because it contains database passwords.
> You may need to put the webserver user in the appropriate group
> (root) or change permissions be able to run succesfully.
> 
> but the file has the following attributes:-
> root at general:~# ls -al /etc/request-tracker3.6/RT_SiteConfig.pm
> -rw-r--r-- 1 root root 886 2009-01-20 06:45
> /etc/request-tracker3.6/RT_SiteConfig.pm
> 
> Please tell me what I am missing.
> 
> -- 
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> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
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