[rt-users] Using RT with non-English (foreign characters) Emails

Emmanuel Lacour elacour at easter-eggs.com
Tue Jan 20 14:01:09 EST 2009


On Tue, Jan 20, 2009 at 08:57:17AM -0800, Potla, Ashish Bassaliel wrote:
> Hello Everyone,
> 
> Has anybody here used RT with non-English Emails? I am trying to set up a queue for incoming Chinese Emails as requests.
> 
> But all I see in the content of the mail sent to AdminCCs by RT is '?' marks.
> 

It should work. What database are you using? What is the character set
of your DB?

Can you see chinese chars on web RT interface?

What is the content of sent emails if you look at the web UI?

Does your client has utf-8 support with fonts that includes utf-8
chinese chars?



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