[rt-users] Update tickets by mail

Mike Peachey mike.peachey at jennic.com
Wed Jan 21 12:18:38 EST 2009


hanane ourdani wrote:
> hi all,
> 
> please it is possible to update tickets by mail, i installed
> CommandByMail module but i don't know how do it

Read the CommandByMail documentation and refer to the wiki. The
instructions are pretty clear.

-- 
Kind Regards,

__________________________________________________

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
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