[rt-users] Update tickets by mail

[Mike Peachey]

hanane ourdani wrote:
> Please, i don't find the command that can update tickets that already
> exist, for example if i want change somme information in Ticket 55555
> how i can do it by mail.
> 

You use the CommandByMail pseudo-headers as normal when sending an
e-mail with an appropriate subject such as [RT at FooBar #55555].

-- 
Kind Regards,

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Mike Peachey, IT
Tel: +44 114 281 2655
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