[rt-users] group rights

[Kenneth Crocker]

Tariq,


	OR, you could also write a scrip that adds the other person of the 
group as a requestor and then set the privilege "ShowTicket" for 
Requestors only. You didn't say anything about "owners", so I am 
assuming when you say "his" ticket, you meant the requestor. Hope this 
helps.


Kenn
LBNL

On 1/22/2009 8:22 AM, Todd Chapman wrote:
> Write a scrip that adds the user's group as an AdminCc on the ticket. 
> Then give the AdminCc role the proper rights.
> 
> On Thu, Jan 22, 2009 at 11:19 AM, Tariq Doukkali 
> <tariq.doukkali at autoform.de <mailto:tariq.doukkali at autoform.de>> wrote:
> 
>     Hello,
> 
>      
> 
>     How can I configure I on RT?
> 
>      
> 
>     1.       I have 2 Groups (group1, group2)
> 
>     2.       Users:
> 
>     -          User_1_1 is member of group1
> 
>     -          User_1_2 is member of group 1
> 
>     -          User_2_1 is member of group2
> 
>     -          User_2_2 is member of group2
> 
>     3.       Queues:
> 
>     -          Queue1
> 
>      
> 
>     4.       Users of group1 as well as of group2 create ticket on queue1.
> 
>      
> 
>      
> 
>     How can I configure it, if user_1_1 login in, he can show only his
>     Tickets and  tickets of user_1_2 (who is on the same group) but not
>     tickets of User_2_1 or User_2_2.
> 
>      
> 
>     I am using RT 3.8.1
> 
>      
> 
>      
> 
>     Many thanks
> 
>      
> 
> 
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