[rt-users] group rights

Todd Chapman todd at chaka.net
Thu Jan 22 11:22:16 EST 2009


Write a scrip that adds the user's group as an AdminCc on the ticket. Then
give the AdminCc role the proper rights.

On Thu, Jan 22, 2009 at 11:19 AM, Tariq Doukkali <tariq.doukkali at autoform.de
> wrote:

>  Hello,
>
>
>
> How can I configure I on RT?
>
>
>
> 1.       I have 2 Groups (group1, group2)
>
> 2.       Users:
>
> -          User_1_1 is member of group1
>
> -          User_1_2 is member of group 1
>
> -          User_2_1 is member of group2
>
> -          User_2_2 is member of group2
>
> 3.       Queues:
>
> -          Queue1
>
>
>
> 4.       Users of group1 as well as of group2 create ticket on queue1.
>
>
>
>
>
> How can I configure it, if user_1_1 login in, he can show only his Tickets
> and  tickets of user_1_2 (who is on the same group) but not tickets of
> User_2_1 or User_2_2.
>
>
>
> I am using RT 3.8.1
>
>
>
>
>
> Many thanks
>
>
>
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