[rt-users] Strange, long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3 /FastCGI

[kem cho]

Emmanuel,
I also wanted to know if there is a way to edit the query that runs when QueryBuilder page loads? (Search/Build.html) I am unable to find this, as I am not quite a perl expert.
 
This is because we have an issue in RT where it displays many many users as "Owner" in QueryBuilder page, but when I run a query from mysql prompt, it only shows me handful of users with "OwnTicket" right. Based on this, to me it feels like my data is correct, but I could be wrong, as I have been working with RT software for only a month now.
 
Thanks for your help.
 
 
 


--- On Fri, 1/23/09, Emmanuel Lacour <elacour at easter-eggs.com> wrote:

From: Emmanuel Lacour <elacour at easter-eggs.com>
Subject: Re: [rt-users] Strange, long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3 /FastCGI
To: rt-users at lists.bestpractical.com
Date: Friday, January 23, 2009, 11:51 AM

On Fri, Jan 23, 2009 at 09:40:34AM -0800, kem cho wrote:
> Do you know which file controls this drop down box? "...replacing the
dropdown with a normal textbox..."
>  
> I am having exactly the same problem, but cannot find which file / code
is controlling this. 
>  

share/html/Search/Bulk.html, replace the line with /Elements/SelectOwner
with a text input field using the same name.

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