[rt-users] Strange, long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3/FastCGI
Ham MI-ID, Torsten Brumm
torsten.brumm at Kuehne-Nagel.com
Sat Jan 24 03:37:21 EST 2009
Hi Kem,
make first a local copy of /rthome/share/html/Search/Bulk.html to /rthome/local/html/Search/Bulk.html
Then open local Bulk.html and search for:
<tr><td class="label"> <&|/l&>Make Owner</&>: </td>
Then replace the Line:
<td class="value"> <& /Elements/SelectOwner, Name => "Owner" &> (<input type="checkbox" class="checkbox" name="ForceOwnerChange" /> <&|/l&>Force change</&>) </td></tr>
With:
<td class="value"> <input name="Owner" size="20" /> (<input type="checkbox" class="checkbox" name="ForceOwnerChange" /> <&|/l&>Force change</&>) </td></tr>
Torsten
And now. my bulk update page is from 200sec down to 0,5sec !!!
Thanks for any hints so far
Torsten
Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.), Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne
________________________________
Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von kem cho
Gesendet: Freitag, 23. Januar 2009 18:41
An: torsten.brumm at googlemail.com
Cc: rt-users at lists.bestpractical.com
Betreff: Re: [rt-users] Strange,long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3/FastCGI
Do you know which file controls this drop down box? "...replacing the dropdown with a normal textbox..."
I am having exactly the same problem, but cannot find which file / code is controlling this.
Thanks for your help.
--- On Fri, 1/23/09, Torsten Brumm <torsten.brumm at googlemail.com> wrote:
From: Torsten Brumm <torsten.brumm at googlemail.com>
Subject: Re: [rt-users] Strange, long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3 /FastCGI
To: "Emmanuel Lacour" <elacour at easter-eggs.com>
Cc: rt-users at lists.bestpractical.com
Date: Friday, January 23, 2009, 9:01 AM
Hi Emmanuel,
now back home and try on monday. so it is coming form the SelectOwner Dropdown? I remember some years ago something similar at the querybuilder page and i think jesse fixed this by replacing the dropdown with a normal textbox...will try it out and keep you up2date.
Have a nice weekend
Torsten
2009/1/23 Emmanuel Lacour <elacour at easter-eggs.com>
On Fri, Jan 23, 2009 at 03:37:17PM +0100, Emmanuel Lacour wrote:
>
> But ... we can probably reduce the list of owners to those corresponding
> to the list of queues displayed in Elements/SelectQueues instead of all
> Owners of the RT system.
>
humm I'm a bit busy now, I open a bug for you to try to enhance this on
rt3.fsck.com <http://rt3.fsck.com/> .
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MFG
Torsten Brumm
http://www.torsten-brumm.de <http://www.torsten-brumm.de/>
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