[rt-users] From Ticket transaction custom fields to Ticket custom fields

[Jesse Vincent]

On Tue, Jan 27, 2009 at 11:54:01AM +0200, Lauren, Robin wrote:
> Hi all,
> 
> I asked this before but obviously with too many words since i never got an
> answer. So here goes again.
> 
> Can i change a Custom field's Applies to -attribute from "Ticket
> Transactions" to "Tickets" without all heck breaking loose, on a queue
> already using said custom attribute? 

No. I'd recommend creating a new CF and disabling the old one.

> If not, what heck would break loose and how can it be avoided?

You'd lose all your existing data. (Well, it wouldn't be deleted, but it
would be hidden away and potentially a bit hard to reconstruct.)
> 
> The RT used is version 3.6.5.
> 
> 
> Best regards,
>  ~Robin Lauren
> 
> 
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