[rt-users] From Ticket transaction custom fields to Ticket custom fields

Lauren, Robin Robin.Lauren at ecraft.com
Tue Jan 27 04:54:01 EST 2009


Hi all,

I asked this before but obviously with too many words since i never got an
answer. So here goes again.

Can i change a Custom field's Applies to -attribute from "Ticket
Transactions" to "Tickets" without all heck breaking loose, on a queue
already using said custom attribute? 

If not, what heck would break loose and how can it be avoided?

The RT used is version 3.6.5.


Best regards,
 ~Robin Lauren





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