[rt-users] Custom Search

[Patrick G. Conlin]

Bashir,

If I was looking for tickets created between 1600 on Friday, January 16th
2009 and 1700 Monday, January 19th, 2009, I would do the following:

In Query Builder use the "Created" field with "After" and the string:

Fri Jan 16 16:00:00 2009

And click "Add" to "Add these items to your search.

Then with the "AND" operator selected, use "Created" with "Before" and the
string:

Mon Jan 19 17:00:00 2009

I'm sure the proper formatting of "date/time" fields is in the
documentation somewhere, but I got it from the formatting in the "Dates"
section of ticket metadata.  You can just copy and paste the string from
there and modify as necessary.

This formatting works for setting reminders as well.

Patrick

-----Original Message-----
From: "Bashir Jahed" <bashir.jahed at nha.co.za>
To: <rt-users at lists.bestpractical.com>
Date: Wed, 28 Jan 2009 15:47:58 +0200
Subject: [rt-users] Custom Search

> Hi guys,
> 
>  
> 
> I am stuck now.... Please Help...
> 
>  
> 
> I need to be able to search for tickets created between 16h00 on a
> Friday afternoon and 17h00 on a Monday Morning.
> 
>  
> 
> How would I achieve this?
> 
>  
> 
> ________________________________
> 
> bashir jahed
> nha | enhance
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> 
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>  
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>  
>