[rt-users] Queues without explicit CorrespondAddress are disabled?

[Jesse Vincent]

On Thu, Jan 29, 2009 at 02:05:48AM -0800, Jo Rhett wrote:
> So in playing around with the system I observed that RT doesn't care  
> which e-mail address you send an existing ticket reply to, it always  
> updates the correct ticket no matter if the queue has changed or what  
> not.   That's perfect.
> 
> So it got me thinking about queues which a ticket would never start  
> in, but might get moved into later.   And realizing that they could  
> all share the default Correspondence Address.   I tested the idea and  
> it works, except in one sense.
> 
> When you click on "Basics" or "Jumbo" to change the ticket queue, any  
> queue without an explicit (different) CorrespondAddress doesn't show  
> up in the list.

I don't believe that to actually be the case. 

> 
> This isn't a rights thing, as I'm working as a Superuser.
 
> I don't have enough brain to look at this tonight, but if any of you  
> know why this behavior is set up and/or why it shouldn't be changed,  
> please clue me in before I start trying to fix this.
> 
> -- 
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source  
> and other randomness
> 
> 
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