[rt-users] CanonicalizeUserInfo in Email.pm - "Name in use"

[Rob Munsch]

On Thu, Jan 29, 2009 at 12:39 PM, Mike Peachey <mike.peachey at jennic.com> wrote:

> I will be working on functionality for EA 0.09 whereby it will lookup a
> user on reception of e-mail, determine if an account already exists with
> one of the available e-mail addresses in their LDAP service and if so
> log them in with that address, but it is not currently possible in 0.08.

In the meantime, what's the recommended method for dealing with users
you want to auth via LDAP if they've already submitted tickets via
email, and exist in RT because of that?


-- 
/chown -R us:us /yourbase